Click on an option below…<\/p>\n\t\t\t\t\t\t
What equipment will I need?<\/p>\n\t\t\t
You can find a complete list of the recommended equipment, along with links to buy, on <\/span>this page<\/span><\/a>. You\u2019ll also find videos explaining why this is the most suitable equipment to use, as well as information about making substitutions.<\/span><\/p>\nYou\u2019ll see that the recommended paints include an \u2018essential range\u2019 which is a great place to start if you don\u2019t want to invest in the full palette initially. Most of the beginner level tutorials in the online School only use paints in the essential range.\u00a0<\/span><\/p>\nGetting the right equipment might mean a small investment at first, but your new materials will last you for ages - possibly years.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tWhere can I buy the recommended equipment?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can buy your equipment online via the links we've set up on <\/span>this page<\/span><\/a>. There are options for buying from UK or US suppliers, both of whom offer international shipping.<\/span><\/p>\nIf you\u2019re in Australia, you can also buy your supplies online from <\/span>Eckersley\u2019s<\/span><\/a> and if you\u2019re in New Zealand, you can also order online from <\/span>Gordon Harris<\/span><\/a>.<\/span><\/p>\nAlternatively, you can print off the downloadable PDF provided via <\/span>this page<\/span><\/a> and take it to your local art supply store.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIs it OK to use the paints or paper I already have?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tTo get the best results from painting using Anna\u2019s unique watercolour method, you will need to use the right equipment for the job.This is explained in more detail in the videos on the <\/span>Equipment Page<\/span><\/a>.<\/span><\/p>\nThe make of paints you use doesn\u2019t matter, but the quality does. You need <\/span>professional quality<\/b> paints because they are transparent, and this is essential for painting in layers. The PDF on the Equipment Page lists the pigment number of each paint in the recommended range. If you are using other brands of paint, you should match them by the pigment number and not the name of the colour.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about how the subscription will work<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tHow are the subscription payments made?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tWhen you pay to join the School, you set up a subscription (like a Netflix or Amazon Prime membership) which you can easily cancel at any time.\u00a0<\/span><\/p>\nWe use trusted online payment processor Stripe to process the School\u2019s subscription payments. Setting up a subscription is completely safe and secure. Our website is SSL certified, so you\u2019ll see the padlock logo in the address bar to show it is secure. We do not see or store your card details; this is all handled by Stripe, who are PCI compliant to <\/span>the most stringent standards<\/span><\/a>.<\/span><\/p>\nTypes of payment methods accepted<\/b><\/h5>\nStripe will accept payments by all major credit cards, including Visa, Master Card, American Express, Discover, and JCB.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I pay in my own currency?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can pay in any one of 19 major currencies, so the answer is probably yes! This means you\u2019ll know exactly what you\u2019ll pay each time, and payments won\u2019t be subject to exchange rates.<\/p>\nYou can select a currency from the dropdown list on the sign-up page.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I buy a subscription as a gift?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, you can give a 6 month membership as a gift. Find out more and buy one <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tWhat are the Terms of Purchase?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can read the full Terms of Purchase for Anna's online School <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tHow can I cancel my subscription?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can very easily cancel your payments whenever you like with the click of a button. This can be done via the Account page you\u2019ll have within the School website.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about the tutorial videos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos subtitled?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, the videos come with English subtitles which you can switch on or off. Perfect if you are hard of hearing or if English is not your first language and you want to be able to pause and look a word up.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos translated into my language?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos come with English subtitles, making it easy for you to pause a video and look a word up if English is not your first language. The videos are not translated however, so you will find it much easier to use the videos if you have at least a basic understanding of English. Try the <\/span>free class here<\/span><\/a> to see how you get along.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I watch the tutorials offline or download them?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe tutorial videos are streamed through our website so require an internet connection. They cannot be downloaded, but while you\u2019re a School member, you can watch them as many times as you like.<\/span><\/p>\nIf you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
You\u2019ll see that the recommended paints include an \u2018essential range\u2019 which is a great place to start if you don\u2019t want to invest in the full palette initially. Most of the beginner level tutorials in the online School only use paints in the essential range.\u00a0<\/span><\/p>\nGetting the right equipment might mean a small investment at first, but your new materials will last you for ages - possibly years.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tWhere can I buy the recommended equipment?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can buy your equipment online via the links we've set up on <\/span>this page<\/span><\/a>. There are options for buying from UK or US suppliers, both of whom offer international shipping.<\/span><\/p>\nIf you\u2019re in Australia, you can also buy your supplies online from <\/span>Eckersley\u2019s<\/span><\/a> and if you\u2019re in New Zealand, you can also order online from <\/span>Gordon Harris<\/span><\/a>.<\/span><\/p>\nAlternatively, you can print off the downloadable PDF provided via <\/span>this page<\/span><\/a> and take it to your local art supply store.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIs it OK to use the paints or paper I already have?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tTo get the best results from painting using Anna\u2019s unique watercolour method, you will need to use the right equipment for the job.This is explained in more detail in the videos on the <\/span>Equipment Page<\/span><\/a>.<\/span><\/p>\nThe make of paints you use doesn\u2019t matter, but the quality does. You need <\/span>professional quality<\/b> paints because they are transparent, and this is essential for painting in layers. The PDF on the Equipment Page lists the pigment number of each paint in the recommended range. If you are using other brands of paint, you should match them by the pigment number and not the name of the colour.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about how the subscription will work<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tHow are the subscription payments made?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tWhen you pay to join the School, you set up a subscription (like a Netflix or Amazon Prime membership) which you can easily cancel at any time.\u00a0<\/span><\/p>\nWe use trusted online payment processor Stripe to process the School\u2019s subscription payments. Setting up a subscription is completely safe and secure. Our website is SSL certified, so you\u2019ll see the padlock logo in the address bar to show it is secure. We do not see or store your card details; this is all handled by Stripe, who are PCI compliant to <\/span>the most stringent standards<\/span><\/a>.<\/span><\/p>\nTypes of payment methods accepted<\/b><\/h5>\nStripe will accept payments by all major credit cards, including Visa, Master Card, American Express, Discover, and JCB.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I pay in my own currency?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can pay in any one of 19 major currencies, so the answer is probably yes! This means you\u2019ll know exactly what you\u2019ll pay each time, and payments won\u2019t be subject to exchange rates.<\/p>\nYou can select a currency from the dropdown list on the sign-up page.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I buy a subscription as a gift?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, you can give a 6 month membership as a gift. Find out more and buy one <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tWhat are the Terms of Purchase?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can read the full Terms of Purchase for Anna's online School <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tHow can I cancel my subscription?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can very easily cancel your payments whenever you like with the click of a button. This can be done via the Account page you\u2019ll have within the School website.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about the tutorial videos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos subtitled?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, the videos come with English subtitles which you can switch on or off. Perfect if you are hard of hearing or if English is not your first language and you want to be able to pause and look a word up.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos translated into my language?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos come with English subtitles, making it easy for you to pause a video and look a word up if English is not your first language. The videos are not translated however, so you will find it much easier to use the videos if you have at least a basic understanding of English. Try the <\/span>free class here<\/span><\/a> to see how you get along.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I watch the tutorials offline or download them?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe tutorial videos are streamed through our website so require an internet connection. They cannot be downloaded, but while you\u2019re a School member, you can watch them as many times as you like.<\/span><\/p>\nIf you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
Getting the right equipment might mean a small investment at first, but your new materials will last you for ages - possibly years.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tWhere can I buy the recommended equipment?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can buy your equipment online via the links we've set up on <\/span>this page<\/span><\/a>. There are options for buying from UK or US suppliers, both of whom offer international shipping.<\/span><\/p>\nIf you\u2019re in Australia, you can also buy your supplies online from <\/span>Eckersley\u2019s<\/span><\/a> and if you\u2019re in New Zealand, you can also order online from <\/span>Gordon Harris<\/span><\/a>.<\/span><\/p>\nAlternatively, you can print off the downloadable PDF provided via <\/span>this page<\/span><\/a> and take it to your local art supply store.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIs it OK to use the paints or paper I already have?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tTo get the best results from painting using Anna\u2019s unique watercolour method, you will need to use the right equipment for the job.This is explained in more detail in the videos on the <\/span>Equipment Page<\/span><\/a>.<\/span><\/p>\nThe make of paints you use doesn\u2019t matter, but the quality does. You need <\/span>professional quality<\/b> paints because they are transparent, and this is essential for painting in layers. The PDF on the Equipment Page lists the pigment number of each paint in the recommended range. If you are using other brands of paint, you should match them by the pigment number and not the name of the colour.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about how the subscription will work<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tHow are the subscription payments made?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tWhen you pay to join the School, you set up a subscription (like a Netflix or Amazon Prime membership) which you can easily cancel at any time.\u00a0<\/span><\/p>\nWe use trusted online payment processor Stripe to process the School\u2019s subscription payments. Setting up a subscription is completely safe and secure. Our website is SSL certified, so you\u2019ll see the padlock logo in the address bar to show it is secure. We do not see or store your card details; this is all handled by Stripe, who are PCI compliant to <\/span>the most stringent standards<\/span><\/a>.<\/span><\/p>\nTypes of payment methods accepted<\/b><\/h5>\nStripe will accept payments by all major credit cards, including Visa, Master Card, American Express, Discover, and JCB.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I pay in my own currency?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can pay in any one of 19 major currencies, so the answer is probably yes! This means you\u2019ll know exactly what you\u2019ll pay each time, and payments won\u2019t be subject to exchange rates.<\/p>\nYou can select a currency from the dropdown list on the sign-up page.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I buy a subscription as a gift?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, you can give a 6 month membership as a gift. Find out more and buy one <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tWhat are the Terms of Purchase?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can read the full Terms of Purchase for Anna's online School <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tHow can I cancel my subscription?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can very easily cancel your payments whenever you like with the click of a button. This can be done via the Account page you\u2019ll have within the School website.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about the tutorial videos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos subtitled?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, the videos come with English subtitles which you can switch on or off. Perfect if you are hard of hearing or if English is not your first language and you want to be able to pause and look a word up.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos translated into my language?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos come with English subtitles, making it easy for you to pause a video and look a word up if English is not your first language. The videos are not translated however, so you will find it much easier to use the videos if you have at least a basic understanding of English. Try the <\/span>free class here<\/span><\/a> to see how you get along.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I watch the tutorials offline or download them?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe tutorial videos are streamed through our website so require an internet connection. They cannot be downloaded, but while you\u2019re a School member, you can watch them as many times as you like.<\/span><\/p>\nIf you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
Where can I buy the recommended equipment?<\/p>\n\t\t\t
You can buy your equipment online via the links we've set up on <\/span>this page<\/span><\/a>. There are options for buying from UK or US suppliers, both of whom offer international shipping.<\/span><\/p>\nIf you\u2019re in Australia, you can also buy your supplies online from <\/span>Eckersley\u2019s<\/span><\/a> and if you\u2019re in New Zealand, you can also order online from <\/span>Gordon Harris<\/span><\/a>.<\/span><\/p>\nAlternatively, you can print off the downloadable PDF provided via <\/span>this page<\/span><\/a> and take it to your local art supply store.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIs it OK to use the paints or paper I already have?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tTo get the best results from painting using Anna\u2019s unique watercolour method, you will need to use the right equipment for the job.This is explained in more detail in the videos on the <\/span>Equipment Page<\/span><\/a>.<\/span><\/p>\nThe make of paints you use doesn\u2019t matter, but the quality does. You need <\/span>professional quality<\/b> paints because they are transparent, and this is essential for painting in layers. The PDF on the Equipment Page lists the pigment number of each paint in the recommended range. If you are using other brands of paint, you should match them by the pigment number and not the name of the colour.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about how the subscription will work<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tHow are the subscription payments made?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tWhen you pay to join the School, you set up a subscription (like a Netflix or Amazon Prime membership) which you can easily cancel at any time.\u00a0<\/span><\/p>\nWe use trusted online payment processor Stripe to process the School\u2019s subscription payments. Setting up a subscription is completely safe and secure. Our website is SSL certified, so you\u2019ll see the padlock logo in the address bar to show it is secure. We do not see or store your card details; this is all handled by Stripe, who are PCI compliant to <\/span>the most stringent standards<\/span><\/a>.<\/span><\/p>\nTypes of payment methods accepted<\/b><\/h5>\nStripe will accept payments by all major credit cards, including Visa, Master Card, American Express, Discover, and JCB.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I pay in my own currency?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can pay in any one of 19 major currencies, so the answer is probably yes! This means you\u2019ll know exactly what you\u2019ll pay each time, and payments won\u2019t be subject to exchange rates.<\/p>\nYou can select a currency from the dropdown list on the sign-up page.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I buy a subscription as a gift?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, you can give a 6 month membership as a gift. Find out more and buy one <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tWhat are the Terms of Purchase?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can read the full Terms of Purchase for Anna's online School <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tHow can I cancel my subscription?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can very easily cancel your payments whenever you like with the click of a button. This can be done via the Account page you\u2019ll have within the School website.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about the tutorial videos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos subtitled?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, the videos come with English subtitles which you can switch on or off. Perfect if you are hard of hearing or if English is not your first language and you want to be able to pause and look a word up.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos translated into my language?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos come with English subtitles, making it easy for you to pause a video and look a word up if English is not your first language. The videos are not translated however, so you will find it much easier to use the videos if you have at least a basic understanding of English. Try the <\/span>free class here<\/span><\/a> to see how you get along.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I watch the tutorials offline or download them?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe tutorial videos are streamed through our website so require an internet connection. They cannot be downloaded, but while you\u2019re a School member, you can watch them as many times as you like.<\/span><\/p>\nIf you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
If you\u2019re in Australia, you can also buy your supplies online from <\/span>Eckersley\u2019s<\/span><\/a> and if you\u2019re in New Zealand, you can also order online from <\/span>Gordon Harris<\/span><\/a>.<\/span><\/p>\nAlternatively, you can print off the downloadable PDF provided via <\/span>this page<\/span><\/a> and take it to your local art supply store.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIs it OK to use the paints or paper I already have?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tTo get the best results from painting using Anna\u2019s unique watercolour method, you will need to use the right equipment for the job.This is explained in more detail in the videos on the <\/span>Equipment Page<\/span><\/a>.<\/span><\/p>\nThe make of paints you use doesn\u2019t matter, but the quality does. You need <\/span>professional quality<\/b> paints because they are transparent, and this is essential for painting in layers. The PDF on the Equipment Page lists the pigment number of each paint in the recommended range. If you are using other brands of paint, you should match them by the pigment number and not the name of the colour.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about how the subscription will work<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tHow are the subscription payments made?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tWhen you pay to join the School, you set up a subscription (like a Netflix or Amazon Prime membership) which you can easily cancel at any time.\u00a0<\/span><\/p>\nWe use trusted online payment processor Stripe to process the School\u2019s subscription payments. Setting up a subscription is completely safe and secure. Our website is SSL certified, so you\u2019ll see the padlock logo in the address bar to show it is secure. We do not see or store your card details; this is all handled by Stripe, who are PCI compliant to <\/span>the most stringent standards<\/span><\/a>.<\/span><\/p>\nTypes of payment methods accepted<\/b><\/h5>\nStripe will accept payments by all major credit cards, including Visa, Master Card, American Express, Discover, and JCB.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I pay in my own currency?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can pay in any one of 19 major currencies, so the answer is probably yes! This means you\u2019ll know exactly what you\u2019ll pay each time, and payments won\u2019t be subject to exchange rates.<\/p>\nYou can select a currency from the dropdown list on the sign-up page.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I buy a subscription as a gift?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, you can give a 6 month membership as a gift. Find out more and buy one <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tWhat are the Terms of Purchase?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can read the full Terms of Purchase for Anna's online School <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tHow can I cancel my subscription?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can very easily cancel your payments whenever you like with the click of a button. This can be done via the Account page you\u2019ll have within the School website.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about the tutorial videos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos subtitled?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, the videos come with English subtitles which you can switch on or off. Perfect if you are hard of hearing or if English is not your first language and you want to be able to pause and look a word up.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos translated into my language?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos come with English subtitles, making it easy for you to pause a video and look a word up if English is not your first language. The videos are not translated however, so you will find it much easier to use the videos if you have at least a basic understanding of English. Try the <\/span>free class here<\/span><\/a> to see how you get along.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I watch the tutorials offline or download them?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe tutorial videos are streamed through our website so require an internet connection. They cannot be downloaded, but while you\u2019re a School member, you can watch them as many times as you like.<\/span><\/p>\nIf you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
Alternatively, you can print off the downloadable PDF provided via <\/span>this page<\/span><\/a> and take it to your local art supply store.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIs it OK to use the paints or paper I already have?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tTo get the best results from painting using Anna\u2019s unique watercolour method, you will need to use the right equipment for the job.This is explained in more detail in the videos on the <\/span>Equipment Page<\/span><\/a>.<\/span><\/p>\nThe make of paints you use doesn\u2019t matter, but the quality does. You need <\/span>professional quality<\/b> paints because they are transparent, and this is essential for painting in layers. The PDF on the Equipment Page lists the pigment number of each paint in the recommended range. If you are using other brands of paint, you should match them by the pigment number and not the name of the colour.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about how the subscription will work<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tHow are the subscription payments made?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tWhen you pay to join the School, you set up a subscription (like a Netflix or Amazon Prime membership) which you can easily cancel at any time.\u00a0<\/span><\/p>\nWe use trusted online payment processor Stripe to process the School\u2019s subscription payments. Setting up a subscription is completely safe and secure. Our website is SSL certified, so you\u2019ll see the padlock logo in the address bar to show it is secure. We do not see or store your card details; this is all handled by Stripe, who are PCI compliant to <\/span>the most stringent standards<\/span><\/a>.<\/span><\/p>\nTypes of payment methods accepted<\/b><\/h5>\nStripe will accept payments by all major credit cards, including Visa, Master Card, American Express, Discover, and JCB.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I pay in my own currency?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can pay in any one of 19 major currencies, so the answer is probably yes! This means you\u2019ll know exactly what you\u2019ll pay each time, and payments won\u2019t be subject to exchange rates.<\/p>\nYou can select a currency from the dropdown list on the sign-up page.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I buy a subscription as a gift?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, you can give a 6 month membership as a gift. Find out more and buy one <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tWhat are the Terms of Purchase?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can read the full Terms of Purchase for Anna's online School <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tHow can I cancel my subscription?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can very easily cancel your payments whenever you like with the click of a button. This can be done via the Account page you\u2019ll have within the School website.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about the tutorial videos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos subtitled?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, the videos come with English subtitles which you can switch on or off. Perfect if you are hard of hearing or if English is not your first language and you want to be able to pause and look a word up.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos translated into my language?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos come with English subtitles, making it easy for you to pause a video and look a word up if English is not your first language. The videos are not translated however, so you will find it much easier to use the videos if you have at least a basic understanding of English. Try the <\/span>free class here<\/span><\/a> to see how you get along.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I watch the tutorials offline or download them?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe tutorial videos are streamed through our website so require an internet connection. They cannot be downloaded, but while you\u2019re a School member, you can watch them as many times as you like.<\/span><\/p>\nIf you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
Is it OK to use the paints or paper I already have?<\/p>\n\t\t\t
To get the best results from painting using Anna\u2019s unique watercolour method, you will need to use the right equipment for the job.This is explained in more detail in the videos on the <\/span>Equipment Page<\/span><\/a>.<\/span><\/p>\nThe make of paints you use doesn\u2019t matter, but the quality does. You need <\/span>professional quality<\/b> paints because they are transparent, and this is essential for painting in layers. The PDF on the Equipment Page lists the pigment number of each paint in the recommended range. If you are using other brands of paint, you should match them by the pigment number and not the name of the colour.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about how the subscription will work<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tHow are the subscription payments made?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tWhen you pay to join the School, you set up a subscription (like a Netflix or Amazon Prime membership) which you can easily cancel at any time.\u00a0<\/span><\/p>\nWe use trusted online payment processor Stripe to process the School\u2019s subscription payments. Setting up a subscription is completely safe and secure. Our website is SSL certified, so you\u2019ll see the padlock logo in the address bar to show it is secure. We do not see or store your card details; this is all handled by Stripe, who are PCI compliant to <\/span>the most stringent standards<\/span><\/a>.<\/span><\/p>\nTypes of payment methods accepted<\/b><\/h5>\nStripe will accept payments by all major credit cards, including Visa, Master Card, American Express, Discover, and JCB.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I pay in my own currency?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can pay in any one of 19 major currencies, so the answer is probably yes! This means you\u2019ll know exactly what you\u2019ll pay each time, and payments won\u2019t be subject to exchange rates.<\/p>\nYou can select a currency from the dropdown list on the sign-up page.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I buy a subscription as a gift?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, you can give a 6 month membership as a gift. Find out more and buy one <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tWhat are the Terms of Purchase?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can read the full Terms of Purchase for Anna's online School <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tHow can I cancel my subscription?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can very easily cancel your payments whenever you like with the click of a button. This can be done via the Account page you\u2019ll have within the School website.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about the tutorial videos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos subtitled?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, the videos come with English subtitles which you can switch on or off. Perfect if you are hard of hearing or if English is not your first language and you want to be able to pause and look a word up.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos translated into my language?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos come with English subtitles, making it easy for you to pause a video and look a word up if English is not your first language. The videos are not translated however, so you will find it much easier to use the videos if you have at least a basic understanding of English. Try the <\/span>free class here<\/span><\/a> to see how you get along.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I watch the tutorials offline or download them?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe tutorial videos are streamed through our website so require an internet connection. They cannot be downloaded, but while you\u2019re a School member, you can watch them as many times as you like.<\/span><\/p>\nIf you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
The make of paints you use doesn\u2019t matter, but the quality does. You need <\/span>professional quality<\/b> paints because they are transparent, and this is essential for painting in layers. The PDF on the Equipment Page lists the pigment number of each paint in the recommended range. If you are using other brands of paint, you should match them by the pigment number and not the name of the colour.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about how the subscription will work<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tHow are the subscription payments made?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tWhen you pay to join the School, you set up a subscription (like a Netflix or Amazon Prime membership) which you can easily cancel at any time.\u00a0<\/span><\/p>\nWe use trusted online payment processor Stripe to process the School\u2019s subscription payments. Setting up a subscription is completely safe and secure. Our website is SSL certified, so you\u2019ll see the padlock logo in the address bar to show it is secure. We do not see or store your card details; this is all handled by Stripe, who are PCI compliant to <\/span>the most stringent standards<\/span><\/a>.<\/span><\/p>\nTypes of payment methods accepted<\/b><\/h5>\nStripe will accept payments by all major credit cards, including Visa, Master Card, American Express, Discover, and JCB.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I pay in my own currency?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can pay in any one of 19 major currencies, so the answer is probably yes! This means you\u2019ll know exactly what you\u2019ll pay each time, and payments won\u2019t be subject to exchange rates.<\/p>\nYou can select a currency from the dropdown list on the sign-up page.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I buy a subscription as a gift?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, you can give a 6 month membership as a gift. Find out more and buy one <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tWhat are the Terms of Purchase?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can read the full Terms of Purchase for Anna's online School <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tHow can I cancel my subscription?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can very easily cancel your payments whenever you like with the click of a button. This can be done via the Account page you\u2019ll have within the School website.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about the tutorial videos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos subtitled?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, the videos come with English subtitles which you can switch on or off. Perfect if you are hard of hearing or if English is not your first language and you want to be able to pause and look a word up.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos translated into my language?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos come with English subtitles, making it easy for you to pause a video and look a word up if English is not your first language. The videos are not translated however, so you will find it much easier to use the videos if you have at least a basic understanding of English. Try the <\/span>free class here<\/span><\/a> to see how you get along.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I watch the tutorials offline or download them?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe tutorial videos are streamed through our website so require an internet connection. They cannot be downloaded, but while you\u2019re a School member, you can watch them as many times as you like.<\/span><\/p>\nIf you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
Still need help?<\/p>\n\t\t\t
Still need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about how the subscription will work<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tHow are the subscription payments made?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tWhen you pay to join the School, you set up a subscription (like a Netflix or Amazon Prime membership) which you can easily cancel at any time.\u00a0<\/span><\/p>\nWe use trusted online payment processor Stripe to process the School\u2019s subscription payments. Setting up a subscription is completely safe and secure. Our website is SSL certified, so you\u2019ll see the padlock logo in the address bar to show it is secure. We do not see or store your card details; this is all handled by Stripe, who are PCI compliant to <\/span>the most stringent standards<\/span><\/a>.<\/span><\/p>\nTypes of payment methods accepted<\/b><\/h5>\nStripe will accept payments by all major credit cards, including Visa, Master Card, American Express, Discover, and JCB.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I pay in my own currency?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can pay in any one of 19 major currencies, so the answer is probably yes! This means you\u2019ll know exactly what you\u2019ll pay each time, and payments won\u2019t be subject to exchange rates.<\/p>\nYou can select a currency from the dropdown list on the sign-up page.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I buy a subscription as a gift?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, you can give a 6 month membership as a gift. Find out more and buy one <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tWhat are the Terms of Purchase?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can read the full Terms of Purchase for Anna's online School <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tHow can I cancel my subscription?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can very easily cancel your payments whenever you like with the click of a button. This can be done via the Account page you\u2019ll have within the School website.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about the tutorial videos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos subtitled?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, the videos come with English subtitles which you can switch on or off. Perfect if you are hard of hearing or if English is not your first language and you want to be able to pause and look a word up.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos translated into my language?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos come with English subtitles, making it easy for you to pause a video and look a word up if English is not your first language. The videos are not translated however, so you will find it much easier to use the videos if you have at least a basic understanding of English. Try the <\/span>free class here<\/span><\/a> to see how you get along.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I watch the tutorials offline or download them?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe tutorial videos are streamed through our website so require an internet connection. They cannot be downloaded, but while you\u2019re a School member, you can watch them as many times as you like.<\/span><\/p>\nIf you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
How are the subscription payments made?<\/p>\n\t\t\t
When you pay to join the School, you set up a subscription (like a Netflix or Amazon Prime membership) which you can easily cancel at any time.\u00a0<\/span><\/p>\nWe use trusted online payment processor Stripe to process the School\u2019s subscription payments. Setting up a subscription is completely safe and secure. Our website is SSL certified, so you\u2019ll see the padlock logo in the address bar to show it is secure. We do not see or store your card details; this is all handled by Stripe, who are PCI compliant to <\/span>the most stringent standards<\/span><\/a>.<\/span><\/p>\nTypes of payment methods accepted<\/b><\/h5>\nStripe will accept payments by all major credit cards, including Visa, Master Card, American Express, Discover, and JCB.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I pay in my own currency?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can pay in any one of 19 major currencies, so the answer is probably yes! This means you\u2019ll know exactly what you\u2019ll pay each time, and payments won\u2019t be subject to exchange rates.<\/p>\nYou can select a currency from the dropdown list on the sign-up page.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I buy a subscription as a gift?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, you can give a 6 month membership as a gift. Find out more and buy one <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tWhat are the Terms of Purchase?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can read the full Terms of Purchase for Anna's online School <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tHow can I cancel my subscription?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can very easily cancel your payments whenever you like with the click of a button. This can be done via the Account page you\u2019ll have within the School website.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about the tutorial videos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos subtitled?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, the videos come with English subtitles which you can switch on or off. Perfect if you are hard of hearing or if English is not your first language and you want to be able to pause and look a word up.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos translated into my language?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos come with English subtitles, making it easy for you to pause a video and look a word up if English is not your first language. The videos are not translated however, so you will find it much easier to use the videos if you have at least a basic understanding of English. Try the <\/span>free class here<\/span><\/a> to see how you get along.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I watch the tutorials offline or download them?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe tutorial videos are streamed through our website so require an internet connection. They cannot be downloaded, but while you\u2019re a School member, you can watch them as many times as you like.<\/span><\/p>\nIf you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
We use trusted online payment processor Stripe to process the School\u2019s subscription payments. Setting up a subscription is completely safe and secure. Our website is SSL certified, so you\u2019ll see the padlock logo in the address bar to show it is secure. We do not see or store your card details; this is all handled by Stripe, who are PCI compliant to <\/span>the most stringent standards<\/span><\/a>.<\/span><\/p>\nTypes of payment methods accepted<\/b><\/h5>\nStripe will accept payments by all major credit cards, including Visa, Master Card, American Express, Discover, and JCB.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I pay in my own currency?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can pay in any one of 19 major currencies, so the answer is probably yes! This means you\u2019ll know exactly what you\u2019ll pay each time, and payments won\u2019t be subject to exchange rates.<\/p>\nYou can select a currency from the dropdown list on the sign-up page.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I buy a subscription as a gift?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, you can give a 6 month membership as a gift. Find out more and buy one <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tWhat are the Terms of Purchase?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can read the full Terms of Purchase for Anna's online School <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tHow can I cancel my subscription?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can very easily cancel your payments whenever you like with the click of a button. This can be done via the Account page you\u2019ll have within the School website.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about the tutorial videos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos subtitled?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, the videos come with English subtitles which you can switch on or off. Perfect if you are hard of hearing or if English is not your first language and you want to be able to pause and look a word up.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos translated into my language?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos come with English subtitles, making it easy for you to pause a video and look a word up if English is not your first language. The videos are not translated however, so you will find it much easier to use the videos if you have at least a basic understanding of English. Try the <\/span>free class here<\/span><\/a> to see how you get along.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I watch the tutorials offline or download them?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe tutorial videos are streamed through our website so require an internet connection. They cannot be downloaded, but while you\u2019re a School member, you can watch them as many times as you like.<\/span><\/p>\nIf you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
Stripe will accept payments by all major credit cards, including Visa, Master Card, American Express, Discover, and JCB.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I pay in my own currency?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can pay in any one of 19 major currencies, so the answer is probably yes! This means you\u2019ll know exactly what you\u2019ll pay each time, and payments won\u2019t be subject to exchange rates.<\/p>\nYou can select a currency from the dropdown list on the sign-up page.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I buy a subscription as a gift?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, you can give a 6 month membership as a gift. Find out more and buy one <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tWhat are the Terms of Purchase?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can read the full Terms of Purchase for Anna's online School <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tHow can I cancel my subscription?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can very easily cancel your payments whenever you like with the click of a button. This can be done via the Account page you\u2019ll have within the School website.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about the tutorial videos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos subtitled?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, the videos come with English subtitles which you can switch on or off. Perfect if you are hard of hearing or if English is not your first language and you want to be able to pause and look a word up.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos translated into my language?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos come with English subtitles, making it easy for you to pause a video and look a word up if English is not your first language. The videos are not translated however, so you will find it much easier to use the videos if you have at least a basic understanding of English. Try the <\/span>free class here<\/span><\/a> to see how you get along.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I watch the tutorials offline or download them?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe tutorial videos are streamed through our website so require an internet connection. They cannot be downloaded, but while you\u2019re a School member, you can watch them as many times as you like.<\/span><\/p>\nIf you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
Can I pay in my own currency?<\/p>\n\t\t\t
You can pay in any one of 19 major currencies, so the answer is probably yes! This means you\u2019ll know exactly what you\u2019ll pay each time, and payments won\u2019t be subject to exchange rates.<\/p>\n
You can select a currency from the dropdown list on the sign-up page.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I buy a subscription as a gift?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, you can give a 6 month membership as a gift. Find out more and buy one <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tWhat are the Terms of Purchase?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can read the full Terms of Purchase for Anna's online School <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tHow can I cancel my subscription?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can very easily cancel your payments whenever you like with the click of a button. This can be done via the Account page you\u2019ll have within the School website.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about the tutorial videos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos subtitled?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, the videos come with English subtitles which you can switch on or off. Perfect if you are hard of hearing or if English is not your first language and you want to be able to pause and look a word up.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos translated into my language?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos come with English subtitles, making it easy for you to pause a video and look a word up if English is not your first language. The videos are not translated however, so you will find it much easier to use the videos if you have at least a basic understanding of English. Try the <\/span>free class here<\/span><\/a> to see how you get along.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I watch the tutorials offline or download them?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe tutorial videos are streamed through our website so require an internet connection. They cannot be downloaded, but while you\u2019re a School member, you can watch them as many times as you like.<\/span><\/p>\nIf you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
Can I buy a subscription as a gift?<\/p>\n\t\t\t
Yes, you can give a 6 month membership as a gift. Find out more and buy one <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tWhat are the Terms of Purchase?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can read the full Terms of Purchase for Anna's online School <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tHow can I cancel my subscription?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can very easily cancel your payments whenever you like with the click of a button. This can be done via the Account page you\u2019ll have within the School website.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about the tutorial videos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos subtitled?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, the videos come with English subtitles which you can switch on or off. Perfect if you are hard of hearing or if English is not your first language and you want to be able to pause and look a word up.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos translated into my language?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos come with English subtitles, making it easy for you to pause a video and look a word up if English is not your first language. The videos are not translated however, so you will find it much easier to use the videos if you have at least a basic understanding of English. Try the <\/span>free class here<\/span><\/a> to see how you get along.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I watch the tutorials offline or download them?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe tutorial videos are streamed through our website so require an internet connection. They cannot be downloaded, but while you\u2019re a School member, you can watch them as many times as you like.<\/span><\/p>\nIf you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
What are the Terms of Purchase?<\/p>\n\t\t\t
You can read the full Terms of Purchase for Anna's online School <\/span>here<\/span><\/a>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tHow can I cancel my subscription?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou can very easily cancel your payments whenever you like with the click of a button. This can be done via the Account page you\u2019ll have within the School website.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about the tutorial videos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos subtitled?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, the videos come with English subtitles which you can switch on or off. Perfect if you are hard of hearing or if English is not your first language and you want to be able to pause and look a word up.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos translated into my language?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos come with English subtitles, making it easy for you to pause a video and look a word up if English is not your first language. The videos are not translated however, so you will find it much easier to use the videos if you have at least a basic understanding of English. Try the <\/span>free class here<\/span><\/a> to see how you get along.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I watch the tutorials offline or download them?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe tutorial videos are streamed through our website so require an internet connection. They cannot be downloaded, but while you\u2019re a School member, you can watch them as many times as you like.<\/span><\/p>\nIf you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
How can I cancel my subscription?<\/p>\n\t\t\t
You can very easily cancel your payments whenever you like with the click of a button. This can be done via the Account page you\u2019ll have within the School website.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tStill need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about the tutorial videos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos subtitled?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, the videos come with English subtitles which you can switch on or off. Perfect if you are hard of hearing or if English is not your first language and you want to be able to pause and look a word up.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos translated into my language?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos come with English subtitles, making it easy for you to pause a video and look a word up if English is not your first language. The videos are not translated however, so you will find it much easier to use the videos if you have at least a basic understanding of English. Try the <\/span>free class here<\/span><\/a> to see how you get along.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I watch the tutorials offline or download them?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe tutorial videos are streamed through our website so require an internet connection. They cannot be downloaded, but while you\u2019re a School member, you can watch them as many times as you like.<\/span><\/p>\nIf you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
Still need help? Contact us at info@annamasonart.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/i><\/span>\t\t\t\t\t\tI want to know more about the tutorial videos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/i><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos subtitled?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYes, the videos come with English subtitles which you can switch on or off. Perfect if you are hard of hearing or if English is not your first language and you want to be able to pause and look a word up.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos translated into my language?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos come with English subtitles, making it easy for you to pause a video and look a word up if English is not your first language. The videos are not translated however, so you will find it much easier to use the videos if you have at least a basic understanding of English. Try the <\/span>free class here<\/span><\/a> to see how you get along.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I watch the tutorials offline or download them?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe tutorial videos are streamed through our website so require an internet connection. They cannot be downloaded, but while you\u2019re a School member, you can watch them as many times as you like.<\/span><\/p>\nIf you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
Are the videos subtitled?<\/p>\n\t\t\t
Yes, the videos come with English subtitles which you can switch on or off. Perfect if you are hard of hearing or if English is not your first language and you want to be able to pause and look a word up.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tAre the videos translated into my language?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos come with English subtitles, making it easy for you to pause a video and look a word up if English is not your first language. The videos are not translated however, so you will find it much easier to use the videos if you have at least a basic understanding of English. Try the <\/span>free class here<\/span><\/a> to see how you get along.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I watch the tutorials offline or download them?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe tutorial videos are streamed through our website so require an internet connection. They cannot be downloaded, but while you\u2019re a School member, you can watch them as many times as you like.<\/span><\/p>\nIf you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
Are the videos translated into my language?<\/p>\n\t\t\t
The videos come with English subtitles, making it easy for you to pause a video and look a word up if English is not your first language. The videos are not translated however, so you will find it much easier to use the videos if you have at least a basic understanding of English. Try the <\/span>free class here<\/span><\/a> to see how you get along.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I watch the tutorials offline or download them?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe tutorial videos are streamed through our website so require an internet connection. They cannot be downloaded, but while you\u2019re a School member, you can watch them as many times as you like.<\/span><\/p>\nIf you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
Can I watch the tutorials offline or download them?<\/p>\n\t\t\t
The tutorial videos are streamed through our website so require an internet connection. They cannot be downloaded, but while you\u2019re a School member, you can watch them as many times as you like.<\/span><\/p>\nIf you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
If you're going to be away or not have an internet connection for a short while, <\/span>Anna's Books<\/span><\/a> are a good alternative.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tCan I still join the School if I have slow Internet?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tYou don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
Can I still join the School if I have slow Internet?<\/p>\n\t\t\t
You don\u2019t need super fast internet to be able to view the video tutorials, although consistent broadband is a requirement so that the videos don't freeze.<\/span><\/p>\nYou can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
You can test whether your internet connection will be strong enough by trying out <\/span>the free pear class here<\/span><\/a> to see whether you can watch the videos satisfactorily.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tIf I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\tThe videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
If I cancel my subscription, will I still be able to access the tutorials?<\/p>\n\t\t\t
The videos are hosted on the School website and can only be streamed (watched when you are connected to the Internet), so to access the video tutorials you need to be a member of the School website, with an active subscription.<\/span><\/p>\nAs a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
As a member, you have access to ALL the video tutorials so you can access everything the whole time you\u2019re a member.<\/span><\/p>\nIf you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t
If you leave and then re-join the School, you\u2019ll have access to everything you accessed before, plus all the new content. Your user profile won\u2019t be deleted, so you\u2019ll be able to pick back up where you left off.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\tStill need help?<\/p>\n\t\t\t<\/i><\/div>\t\t<\/div>\n\t\t\n\t\t\t